Privacy Policy
At Treffen Jewellery (legally registered as the Partnership, TREFFEN JEWELRY), we prioritize your privacy, adhering to data laws and transparently outlining how we protect your personal information.
What Information Do We Collect?
When you visit our website (https://treffenjewellery.com/), you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and website use information collected on an aggregate basis as you and others browse our website.
Personal Information You Choose to Provide
We may store and receive any information entered on our website or gathered by our customer service representatives. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Information Provided
You may provide us personally identifiable information when you Create an Account, Manage Your Account, use the Personal Shopper, Email a Friend, use Live Help or Chat, and Purchase Merchandise on our website. We ask for information such as your name, address, telephone number, credit card information, email addresses, and shipping address when you visit these various areas of our site.
Please be advised that all live help and live chat communications conducted on our website may be recorded for quality assurance, training, and security purposes. This includes conversations whether you provide your personal information or choose to chat anonymously. By using our live chat or live help services, you acknowledge and consent to the recording and monitoring of these communications. The recorded data is stored securely and handled in compliance with applicable privacy laws.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
Some of our business partners (e.g., tracking partners) use cookies on our site. This privacy statement covers the use of cookies by treffenjewellery.com only and does not cover the use of cookies by any third party.
Info We Collect from Cookies & Log Files
As you shop on our website, the site uses its cookies to differentiate you from other shoppers so your shopping cart is only available to you. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web Server Log Files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular.
Treffen Jewellery uses tools such as Google Analytics, Meta, Instagram, as part of its online marketing campaigns.
The features we’ve implemented include remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interests Reporting, and advertising/remarketing on the aforementioned social platforms. At any time, visitors can opt-out of tracking by these platforms and Google Analytics for Display Advertising.
Treffen Jewellery and third-party vendors use first-party cookies to report ad impressions, other uses of ad services, and interactions with these ad impressions to assess how they are related to visitors on our site. Because of this, these third-party platforms may use Treffen Jewellery ads across the internet.
Feedback & Submissions
Any comments, suggestions, feedback, etc., that you submit to us regarding our site, services, or products become the sole property of Treffen Jewellery. Any rights, including intellectual property rights, are owned by Treffen Jewellery and we can use these materials for any use without notification or compensation to you.
Communications from Our Website
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. You will receive responses from the site to inquiries, order confirmation emails, and critical service updates. You may not opt-out of receiving critical service emails. We will send you our newsletters/product alerts if you have opted-in to receive these emails.
Communications & Messaging
We may collect, store, and process personal information you provide to operate our website, administer your account, fulfill orders, provide customer support, and deliver requested products and services. If you opt in, we may contact you via email, phone calls, or text messages. Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying STOP, or request assistance by replying HELP. We do not sell your personal information.
Sharing Info with Third-Party Service Providers
We use other third parties to provide credit card processing and shipping services on our site. When you purchase a product from us, we will share credit card and shipping information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Choice/Opt-out
We provide you the opportunity to make a choice as to how your personally identifiable information is used. If your preferences change, you may follow the unsubscribe instructions in each email received, go to Manage Your Account on the site, or email us at care@treffenjewelry.com.
Business Transitions
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. You will be notified via prominent notice on our website for 30 days of any such change in ownership or control of your personal information.
How We Protect Your Information
Treffen Jewellery is committed to data security. We offer the industry standard 128-bit Secure Socket Layer encryption (SSL) through your browser when you purchase merchandise on our site. In addition, we have partnered with Razorpay to offer safe and secure credit card transactions.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure. If you have any questions about security, email us at care@treffenjewelry.com.
How You Can Access & Correct Your Info
You may request access to all your personally identifiable information that we collect online by emailing care@treffenjewelry.com. You may also access and correct your information by logging into your account.
Certain Disclosures
We may disclose your personal information if required to do so by law or subpoena, or if we believe that such action is necessary to conform to the law, protect our rights/property, or protect the safety of users of the site or third parties.
Other Websites Linked to Our Site
We are not responsible for the practices employed by websites linked to or from our website. When you use a link to go from our site to another site, our Privacy Policy is no longer in effect.
Information of Children
Treffen Jewellery does not knowingly collect personal information from children under the age of 13. If we learn that personal information has been collected from a child under 13, we will comply with the Children’s Online Privacy Protection Act (COPPA) and delete that data promptly.
Additional Privacy Rights for California Residents
The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know what information is being collected, delete the stored information, and opt out from their personal information being collected.
To exercise your rights under the CCPA, please contact us by either sending an email to care@treffenjewelry.com, or by phone at +91 9998463305 and we will respond within 30 days. You must provide your full name and email address, and we will require you to verify your identity before fulfilling your request.
In compliance with California’s “Shine the Light,” you have the right to request information about how Treffen Jewellery shares certain categories of personal information with third parties for marketing purposes. Send a request to care@treffenjewelry.com or by mail at Shree Nivas P.No.7/4042, Chhowala Sheri, Lal Darwaja, Surat, Gujrat – 395003.
Treffen Jewellery does not sell your personal information.
Additional Data Protection For European Users (GDPR)
Treffen Jewellery, located at Shree Nivas P.No.7/4042, Chhowala Sheri, Lal Darwaja, Surat, Gujrat – 395003, is the controller with respect to information you provide through the website. We only process your personal information if you have consented to such processing or to the extent that it is necessary for the performance of our agreements.
If you are a website user with data in Europe, you have the right to access, change, erase, or restrict processing of your personal data. To exercise any of these rights, contact us at care@treffenjewelry.com, by calling +91 7070565645, or by mail at Shree Nivas P.No.7/4042, Chhowala Sheri, Lal Darwaja, Surat, Gujrat – 395003.
Consent
By using our website, you consent to our collection and use of your personal information as described in this privacy policy and any amendments thereto. If you do not agree and consent, discontinue use of our website and services.
Contact Us
If you would like to contact us for any reason regarding our privacy practices, please write to us at:
Treffen Jewellery ATTN: Privacy
Shree Nivas P.No.7/4042, Chhowala Sheri, Lal Darwaja, Surat, Gujrat – 395003.
Or by email at care@treffenjewelry.com
Privacy Policy Changes
We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Last Updated: March 2026